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SafePal Confirms Italian Users Received Phishing Letters Impersonating the Company

2026-11-13 08:34

As reported by TechFlow on November 13, according to SafePal's official response, the physical letters impersonating SafePal received by Italian users did not come from SafePal and are related to the customer data breach disclosed by the company in August. The company stated that its wallet infrastructure remains secure and that SafePal will not send physical letters or request seed phrases.

SafePal advised users not to scan QR codes in suspicious letters and to report them to SafePal's official channels. The company had previously disclosed that the order information of approximately 39,798 customers was accessed without authorization, involving names, contact details, delivery addresses, and purchase details, but not seed phrases or private keys.

Source: TechFlow